Frequently asked
questions.

Cactus helps you underwrite and value real estate. It connects your deal documents, financial analysis, market evidence, assumptions, and buyer returns in a report your team can review.

We support multifamily and commercial real estate underwriting and valuation. Each solution brings the property’s documents, operating performance, and investment assumptions into a connected analysis.

Start with an offering memorandum, rent roll, and T-12 or operating statement. Leases, budgets, and supporting property documents can add context.

A deal your team has already reviewed is a useful first test. Compare the extracted facts, source periods, and assumptions against your own work.

Create your account and set up or join your organization. Choose pay as you go or a subscription, then start an analysis with your deal materials. Your organization is where your reports, billing, and credits live.

It means you can explain the basis for the analysis. Document citations connect inputs to the files you supplied. Market evidence helps you assess assumptions. Your team can inspect the figures and the financial logic behind the result.

Missing evidence, older financial periods, and assumptions that need further investigation should remain part of the review. A defensible analysis supports your judgment; it does not replace due diligence.

General AI can help analyze documents and reason through a deal. Cactus provides a dedicated real estate workflow connecting the documents, income and expenses, editable assumptions, property value, buyer returns, and report.

Compare the complete analysis and handoff on a deal your team already knows.

Financial calculations use fixed formulas. AI helps prepare and explain inputs, while the financial model calculates values, cash flows, and returns. Review the source information and assumptions as well as the result.

Yes. Cactus produces a multi-tab Excel model with working formulas so your team can inspect assumptions and follow the calculations. You can continue reviewing the exported Cactus model in Excel.

No. They are connected steps in the analysis, alongside market context, assumptions, property value, and reporting. Our two product entry points are underwriting and valuation.

No. We help with extracting facts, researching markets, preparing analysis, and identifying questions for review. Your team remains responsible for assumptions, due diligence, and the final investment, valuation, or lending decision.

Review the available sources and resolve discrepancies before relying on an output. Check dates, reporting periods, unit counts, and the basis for income and expenses. If information is missing, investigate it or make the assumption explicit in your review.

No. Pay as you go starts at $35 USD per credit. Subscriptions provide a shared credit pool for your organization, with the price per credit depending on the pool size and billing period. Our pricing page shows the amounts before you sign up.

With a team subscription, a Screen uses 1 credit and a Deep Dive uses 3 credits. Spend the pool on either effort, in any mix. For example, 10 credits can cover 4 Screens and 2 Deep Dives.

Yes. Subscription credits belong to your organization and are shared by its members. Create or join the organization during account setup before choosing a paid plan.

Monthly subscriptions add credits every month. With annual billing, you pay for the year upfront and receive all 12 months of credits at once. The pricing calculator shows the per-credit rate, monthly equivalent, and full annual bill.

A paid analysis starts after payment is accepted or your organization has enough paid credits. An unsuccessful or pending payment does not start a paid report.

Our Security page explains data protection and how to contact us. The Privacy Policy covers the information we collect, how it is used, service providers, retention, and your privacy choices.

Contact privacy@trycactus.com to make a privacy request. Deletion and retention are subject to the requirements described in our Privacy Policy.

Yes. Our API solution is for corporations and software teams that want Cactus underwriting or valuation within their own product. Talk with Tyler about the inputs, outputs, user experience, and integration scope.

API integrations are scoped separately. Discuss your use case, expected volume, delivery requirements, and commercial terms with Tyler before planning the integration.