CCPA Privacy Notice

10 May, 2025

This California Consumer Privacy Act ("CCPA") Privacy Notice supplements the information contained in the general Privacy Policy of Cactus Real Estate Software, Inc. ("Cactus," "we," "our," or "us") and applies solely to California residents ("consumers" or "you") as defined in the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the "CCPA").

This Notice describes your rights under the CCPA and provides details about the categories of personal information we collect, how we use and share it, and how you can exercise your rights.

1. Categories of Personal Information Collected

We may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, company name, IP address, account username.
  • Commercial Information: Records of products or services purchased or considered.
  • Internet/Network Activity: Browsing history, search history, and interactions with our website or app.
  • Geolocation Data: Based on IP address.
  • Professional or Employment Information: Job title, company affiliation.
  • Inferences: Derived from use of the Platform to create user profiles.

We do not collect sensitive personal information (as defined by CCPA) for the purpose of inferring characteristics about a consumer.

2. Sources of Personal Information

We collect the categories of personal information listed above from the following sources:

  • Directly from you, when you provide it via forms, uploads, or interactions with our Platform.
  • Automatically through your use of the Platform (e.g., cookies, usage logs).
  • From third-party partners or providers who support our services.

3. Purpose of Collection and Use

We collect and use personal information for the following business and commercial purposes:

  • To provide and manage the Platform.
  • To process transactions and billing.
  • To perform analytics and improve the Platform.
  • To provide customer service and technical support.
  • To prevent fraud and ensure the security of our systems.
  • To market products and services (only with your consent where required).

4. Disclosures of Personal Information for a Business Purpose

In the preceding 12 months, we may have disclosed the following categories of personal information to the following categories of service providers for business purposes:

Category of Personal Info Categories of Recipients Identifiers Payment processors, hosting providers Commercial Information Customer support software, billing systems Internet/Network Activity Analytics providers, cybersecurity vendors Professional Information CRM systems, onboarding tools

We do not sell your personal information or share it for cross-context behavioral advertising.

5. Your Rights Under the CCPA

As a California resident, you have the following rights:

  • Right to Know: You may request details about the personal information we collect, use, disclose, and the sources and purposes.
  • Right to Delete: You may request the deletion of personal information we have collected from you.
  • Right to Correct: You may request corrections to inaccurate personal information.
  • Right to Opt-Out of Sale/Sharing: We do not sell or share personal information, so this right is not applicable.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

6. How to Exercise Your Rights

To submit a request to know, delete, or correct, please:

  • Email us at: privacy@trycactus.com
  • Mail us at: Cactus Real Estate Software, Inc., [Insert Mailing Address], Delaware, USA

We will verify your identity before processing any request. You may designate an authorized agent to act on your behalf.

7. Data Retention

We retain personal information as reasonably necessary for the purposes described in this Notice and as required by applicable laws.

8. Updates to This Notice

We may update this CCPA Notice as necessary. If we make material changes, we will notify you via email or the Platform.

9. Contact Us

If you have any questions or concerns about this CCPA Notice or your rights:Email: privacy@trycactus.com
Website: https://trycactus.com